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Legal

# Privacy Policy

How we collect, use and protect the personal information you share with us.

Last updated: 2026-01-01

This policy explains how Kigali Yacu Property ("we," "us") collects, uses and protects personal information you provide through this website, our contact and enquiry forms, phone calls, and WhatsApp.

## What we collect

- Contact details you provide through our forms or direct communication — name, email address, phone number, and any message content.
- Property preferences — budget, location, property type, and similar details you share when asking us to find, buy, sell or rent a property.
- Technical information — standard web server logs (such as IP address and browser type) generated automatically when you visit our website.

We do not ask for financial account details, passwords, or government ID numbers through our website forms. Where these are needed later in an actual transaction, they are handled directly and separately, never collected through this site.

## How we use your information

- To respond to enquiries and provide the service you've requested (buying, selling, renting, valuation, or due diligence support)
- To match you with relevant property listings, including off-market opportunities
- To communicate with you about a specific transaction or enquiry
- To improve our website and services

We do not sell your personal information to third parties.

## Who we share information with

We may share relevant details with parties directly involved in a transaction you've asked us to support — for example, a notary or legal partner handling title transfer, or a seller when you enquire about their specific property. We do not share your information with unrelated third parties for marketing purposes.

## Data retention

We retain enquiry and transaction-related information for as long as reasonably necessary to provide our services and meet any applicable legal or record-keeping requirements.

## Cookies and website analytics

Our website may use standard analytics tools to understand site usage. Where activated, this is limited to aggregate usage patterns and does not identify you personally beyond what your browser already shares with any website you visit.

## Your rights

You can ask us at any time what information we hold about you, request a correction, or ask us to delete information we no longer need to retain for legal or transactional reasons. Contact us using the details on our contact page to make any of these requests.

## Changes to this policy

We may update this policy from time to time. The "last updated" date above reflects the most recent revision.

## Contact us

Questions about this policy or your personal information can be directed to us via our contact page, by phone, or by WhatsApp.

## Questions about your data?

Contact us directly and we'll answer any question about how your information is handled.

Contact Us